Change Address

Change your address

To change your address in your Healthy Pets account:

  1. Fill in and submit the form.
  2. You will receive an automated email from our systems to let you know we have received your request.
  3. Once submitted, we will be able to process your request and update our records accordingly.
  4. All future communications will be sent to the new address provided.

Should your policy's premium be affected, we will notify you in writing within five working days. If you pay by Direct Debit and there are changes to the amount, date, or frequency of your payments, Healthy Pets will notify you 10 working days in advance of your account being debited or as otherwise agreed. 

If you have any queries, please do not hesitate to contact us at [email protected].

Yes, I give permission to store and process my data

You can find out more about how we process your information on our Privacy Notice.

Telephone

If you would prefer to speak to us direct, call 01730 268 592 option 3, and a member of our friendly Pet Insurance team will be happy to help!

Our office hours

8.30am - 6pm - Monday to Friday
9am - 1pm- Saturday & Bank Holidays
Closed - Sunday

Email

Alternatively, email us should you require further assistance. We aim to reply to your email within one working day.