Short-list success for healthy pets in national insurance awards 2020

The National Insurance Awards 2020 have named Healthy Pets Insurance as one of the few finalists in the Personal Lines Insurer of the Year category.

Shanine Collins, Head of Healthy Pets, said: "We are proud of our pro-active and customer-centric way in which we used and analysed customer feedback and industry benchmarks to enhance the customer experience and product ranges."

"Healthy Pets has an ongoing commitment to a high quality of customer service and professionalism which is shown in the high level of customer satisfaction and positive feedback received directly to our customer service team and through review sites."

"Improvements to the customer journey have been well received and shown a marked increase in conversions demonstrating the way in which Healthy Pets actively listened responded to the needs of the marketplace."

Winners to be revealed on 5th March 2020.

Healthy Pets Insurance, now part of the Ardonagh Group, is a specialist pet insurance company offering cover for cats and dogs. Healthy Pets can cover a range of policies from Accident Only, Maximum Benefit, and Lifetime to help customers find a policy to suit them and their pet.