Coronavirus Update : We are open and operating with reduced call centre hours. The call centre is open between 10am-3pm Monday-Friday, with emails answered as promptly as possible between 9am and 5pm Monday-Friday.



The National Insurance Awards 2020 have named Healthy Pets Insurance as one of the few finalists in the Personal Lines Insurer of the Year category.

Shanine Collins, Head of Operations and New Business, said: "We are proud of our pro-active and customer-centric way in which we used and analysed customer feedback and industry benchmarks to enhance the customer experience and product ranges."

"Healthy Pets has an ongoing commitment to a high quality of customer service and professionalism which is shown in the high level of customer satisfaction and positive feedback received directly to our customer service team and through review sites."

"Improvements to the customer journey have been well received and shown a marked increase in conversions demonstrating the way in which Healthy Pets actively listened responded to the needs of the marketplace."


Winners to be revealed on 5th March 2020.


Healthy Pets Insurance, now part of the Ardonagh Group, is a specialist pet insurance company offering cover for cats and dogs. It consistently offers the most competitive prices, and has amongst the highest customer satisfaction ratings in the sector.

Customer Service

How do we compare?
Medium Crossbreed 0yr, Male, Neutered, pp £50
Healthy Pets Gold
Max Benefit
Pet Emporium
Max Benefit
Max Benefit
Tesco Extra
Max Benefit
Healthy Pets Pet Insurance
With a Maximum Benefit of £7500.

Data taken online 19/08/2020. Postcode used GU32 3QF
Full comparison page >