Mark Effenberg, Chief Executive of Healthy Pets Insurance, said: "We seem to get nominated for quite a few awards, with good customer service being a standout element.
"While it is something of a clich, this is down to a culture and approach by staff and management alike which is genuinely a cut above much of the market - we have a lot of awards, and have an industry low in terms of numbers of queries or complaints from customers."

Healthy Pets is the biggest independent pet insurance provider in the UK, focussing exclusively on cat insurance and dog insurance. It consistently offers the most competitive prices, and has amongst the highest customer satisfaction ratings in the sector.