Pet owners taking out insurance with Healthy Pets Insurance are purring and wagging their tails.
Latest figures show that 91% of pet owners with a Healthy Pets insurance policy renew their cat insurance or dog insurance policy.
"Our belief is that that is the highest renewal - and hence loyalty - rate in the pet insurance market," said Mark Effenberg, Chief Executive of Healthy Pets Insurance.
"I think its nothing more complex than simply offering a very good deal, very good service, and being very fair and communicative when it comes to being there in the event of a claim.
"The retention rate also means that every piece of new business that we acquire has a positive impact upon our sales and growth strategy - we simply dont let the business scamper off.
Healthy Pets, an award winning online insurer, is the biggest independent pet insurance provider in the UK, focussing exclusively on cat insurance and dog insurance. It consistently offers the most competitive prices, and has amongst the highest customer satisfaction ratings.