Customer Renewals

We have recently written to you with your renewal information.

If you are currently paying by Direct Debit - you need do nothing - the policy and payment will automatically continue with your current details.

If you are currently paying by Credit/Debit Card or Cheque; please use the online form as below to complete your renewal for this year.

Online Renewal Form

You can now renew your pet insurance online by filling in and submitting the following:

Once complete; you will receive an automated email from our system to let you know we have your application. 

We will then process your renewal payment within 5 working days and send out a letter of confirmation to you to let you know the policy has been renewed.

Please make sure your payment reaches us in plenty of time before your insurance runs out. That way we can ensure the renewal of your policy and continued cover before its renewal date.


If you would prefer to speak to us direct call 01730 268 592 option 3, and one of our friendly pet insurance team will be happy to help!

Our office hours:
0830 to 1815 Monday to Friday
0900 to 1300 Saturday


Alternatively,email us should you require further assistance.

We aim to reply to your email within one working day.

Customer Service

How do we compare?
Medium Crossbreed 0yr, Male, Neutered, pp £50
Healthy Pets Gold
Max Benefit
Sainsbury's Premier
Max Benefit
Max Benefit
Tesco Extra
Max Benefit
Healthy Pets Pet Insurance
With a Maximum Benefit of £7500.

Data taken online 15/08/2019. Postcode used GU32 3QF Full comparison page >