Coronavirus Update : We are open and operating with reduced call centre hours. The call centre is open between 10am-3pm Monday-Friday, with emails answered as promptly as possible between 9am and 5pm Monday-Friday.

What to do if you need to complain

Our aim is to get it right, first time, every time.

If you have a question or are not happy with the way we have sold or administered your policy please contact Healthy Pets at the following address:

Chief Executive,
Healthy Pets Limited,
No. 6 Ridgeway Office Park,
Bedford Road,
GU32 3QF

Tel: 01730 268 592 option 3

Should you remain dissatisfied, having exhausted the complaint procedure as detailed in the Terms and Conditions you may approach the Financial Ombudsman Service. 

Customer Service

How do we compare?
Medium Crossbreed 0yr, Male, Neutered, pp £50
Healthy Pets Gold
Max Benefit
Pet Emporium
Max Benefit
Max Benefit
Tesco Extra
Max Benefit
Healthy Pets Pet Insurance
With a Maximum Benefit of £7500.

Data taken online 19/08/2020. Postcode used GU32 3QF
Full comparison page >