Healthy Pets Policy

1) You can insure your pet from 6 weeks.

2) Cover starts from the moment we receive and accept your application and runs for twelve months. Any veterinary treatment for illness which arises during the first 10 days of the policy is excluded.

3) Cover for veterinary treatment does not include vaccinations, preventative or elective treatment, whelping, kittening, spaying or castration or for any condition which was present before the policy was taken out.

4) Premiums quoted include Insurance Premium Tax at the current rate.

5) Please allow up to 10 days for your policy to reach you. Please read it carefully and quote your policy number should you have to contact us.

6) Failure to disclose material facts could result in your policy being invalidated. Material facts are those which might influence the acceptance or assessment of your Proposal. If you are in any doubt as to whether a fact is material, you should disclose it.

7) A record (including copies of letters) should be kept by you of all information supplied to the company for the purpose of entering into the contract.

8) A copy of the completed proposal form will be supplied by the company on request within a period of three months after its completion.

9) Third party liability insurance applies only if you are not already adequately covered by your Household Insurance Policy. In the event of a third party claim there is an excess of £100.

10) Healthy Pets business is Pet Insurance. Healthy Pets is an independent intermediary.
Healthy Pets is authorised and regulated by the Financial Services Authority (FSA)
Healthy Pets Limited FSA Register No is 311749. This can be verified by visiting the FSA website at www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234
Healthy Pets contact details are: Healthy Pets Ltd, No 6 Ridgeway Office Park, Bedford Road, Petersfield, HAMPSHIRE. GU32 3QF. Telephone 0870 011 6564 www.healthy-pets.co.uk
What to do if you need to complain:
Our aim is to get it right, first time, every time.
If you have a question or are not happy with the way we have sold or administered your policy please call on 0870 011 6564 or write to:
Healthy Pets Ltd, No 6 Ridgeway Office Park, Bedford Road, Petersfield, HAMPSHIRE. GU32 3QF

11) Data Protection
AXA Insurance UK plc is a member of the AXA group. To set up and administer your policy we will hold and use information about you supplied by you. We may send it in confidence for processing to other companies in the AXA Group (or companies acting on our instructions) including those located outside the European Economic Area. By purchasing this insurance you consent to such use of your data.

Law Applicable
You are free to choose the law applicable to this contract (or policy). Your contract (or policy) will be governed by the law of England and Wales unless you and we have agreed otherwise